Privacy Policy

Information Collection and Use

The information we collect from you is collected for a specific, explicitly defined and lawful purpose related to the function and activity of Fooddole as established in our Terms of use for the Use of this Site. You acknowledge and agree that we may collect this information from you in connection with or as a consequence of your use of our site, including, without limitation, the supply of the online trading services to you.

We are the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in any way other than as disclosed in this Privacy Policy.

We collect information from our users at several different points on our site. We collect information about your bidding, buying and selling activities if you choose to participate on our site as a result of you engaging in these activities, and also from ratings and comments received from other users regarding you engaging in those activities. We also collect information from any form of correspondence, such as emails and telephone conversations, from you or from a third party about you. We may also collect information from you if you choose to partake in special promotions with third parties on our site. This information will be shared with that third party, but only with your consent and for the purpose of that promotion.

We will also collect financial information about you if you choose to bid for certain goods and services on our site, if you sell on our site, and also as set out in the Terms of Use of this Site. We do charge fees for selling, and your payment information will be used to charge you accordingly. We may pass your payment information onto recognized partners in certain cases, such as for charging you for selling and in those auctions where the services of shipping and delivery or fulfillment companies are offered to our users, but only in cases where our users have requested those services from us. Other information that we collect is outlined below.
 

Registration

We hereby agree and/or undertake to process any and all personal information provided to us by yourself upon or during your use of this Site, such as that stipulated above, in accordance with the provisions of the Protection of Personal Information Act.

In order to use our site, you must first complete the registration form. When you register we collect personal information such as your name, address, email address, and contact numbers. This information is used to contact you about the services on our site for which you have expressed interest. We also collect additional information (such as “How did you hear about us?”, your interests), and unique identifiers (such as your company name and VAT number, if applicable). All information that is mandatory is made known on the registration form and is necessary to complete the registration process. You are encouraged to provide the additional, optional information specified on the registration form so we can provide you with a more personalized experience on our site.

We may, at our sole discretion, request additional personal information from you. You may be required to confirm and certify such details as your identity, address and contact information for security and verification reasons. This information may include copies of ID documents, passports, utility bills, licenses, rights to sell or distribute a particular item or product, legal or financial documentation, or any other documentation related to your use of this website (but not limited to this).
 

Cookies and other tracking technologies

A cookie is a small data file that writes to your device in order to collect and remember certain information including personally identifiable information about the user. Cookies are used, but without limitation, to store your Alias/Username and Password so that you do not need to type these in each time you log in or make a bid, thereby saving time whilst on our site. If you reject cookies, you may still browse our site. However, in order to log in and bid or sell, cookies are required to be turned on. 

There are two sorts of cookies used on our site: session cookies and persistent cookies. Once you close your browser, the session cookie simply terminates, whereas the persistent cookie remains to enable us to track and target your interests to enhance your experience on our site. 

Fooddole may make use of other tracking technologies in web pages and email messages and/or embedded scripts placed on the website designed to collect information about your interactions with any given website. These technologies are used in order to collect certain information which may also include personally identifiable information for purposes such as fraud detection and improvement of our website among others. 

Fooddole employs the services of a third party in its use of the above technologies and whilst Fooddole takes every precaution to ensure the loss, misuse, alteration and confidentiality of all information in our possession we have little control over information not in our possession.