Terms and Conditions

Terms of Use This Terms and Conditions Agreement sets forth the standards of using the official website of Fooddole (www.fooddole.com). If you continue to browse and use this website, you agree to the following terms. If you do not agree to these terms and conditions, you should immediately terminate all the usage of this website. Fooddole reserves all rights to alter, modify or update these terms and conditions at required times without a prior notice. The term "Fooddole", "us" or "we" refers to the owner of the website and the terms "you" or "our customer" or "website users" refers to the users of the website. Services Fooddole is a food delivery service provider, providing an online platform to order food online from the list of restaurants available on our website and mobile app. We do not own, resell or prepare any foods. Our job is limited to facilitating delivery services from the finest diners on our list. Product Prices The price of goods charged will be as quoted on the website and mobile application at the time you confirm your order with us. The prices displayed on this website are same as the price the vendors charge in their restaurants. We attempt to tally the prices listed on the site and store matches. In case of product promotions, the prices displayed on the website may vary to original prices The final charge of your order may be different from those stated on the website after including any applicable taxes. Fooddole does not take responsibility for the actions or products of any third parties related to creation and delivery of your order. We require additional verification before accepting any order. Consent to record your details Information you provide us. You may provide us information about you on our website (www.fooddole.com), by communicating with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, make a reservation through our site or when you report a problem with our site. The information you provide us may include your name, address, date of birth, e-mail address and phone number and chosen passwords. Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. Information we receive from other sources. We may receive information about you if you use some other website we are working with: (for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. Where you have chosen a password that enables you to access certain parts of our site, you are responsible to keep this password confidential. We ask you not to share a password with anyone. If you do that is at your own risk. Ordering and Payment We take orders from online or via telephone. The vendor members themselves bill the users or the person who orders from our website. However, Fooddole will provide you separate delivery slip and redemption slips in case there is any delivery charges or cash back offer. Since there is no online payment facilities till the date, we accept cash after the delivery of the food by our delivery boy. Cancellation and Refunds If you decide to cancel your order, you must notify it to the vendor restaurant first. If they cancel your orders, no fee applies but if they refuse for cancellation, we will not be able to refund you. We may cancel your placed orders, if the product is not available in the restaurant for varied reasons. We will notify you in such cases. Intellectual property We are the owner or the licensee of all intellectual property rights in our Site and in the material published on it. Copyright laws and treaties around the world protect these works. All the rights are reserved. Termination We reserve the right to decline a new registered account to Our Site or to terminate, suspend or remove you as a user of this Site at our absolute discretion and without explanation. We may take any action deemed necessary to prevent such a liability or loss from occurring, if We find you breach any of the material terms of this website. Where you have, an account terminated or during a period of account suspension, you are not allowed to order from this Site, nor should you attempt to re-register as a new user. Limitation for consumer You are prohibited to register multiple memberships for use by the same person. Violation of this clause may result in the termination of any or all of your memberships. Being a customer you agree not to impersonate any other person or entity or to use a fake name or a name you are not authorized to use. Limitation for restaurants Restaurants that are registered with fooddole (www.fooddole.com) agree to provide menu prices that match their current takeaway menu prices. We are not responsible for any discrepancy that may occur in this regard; however, we will endeavor to correct any discrepancies as soon as possible when made aware of them. Please read the terms and conditions carefully which are mentioned below before ordering any type of food or services from this website. If you order any food or services from the website, you will agree to obey all the terms and conditions: General condition

  1. The terms and conditions are interrelated with the customer and Fooddole and as a service provider of restaurants food.2
  2.  Fooddole is just a food sharing digital platform where customer can order very easily and do the home delivery as on customers demand but Fooddole not a food producer.
  3. 3. Goods or services, which show here, we just offer for delivery service from the restaurant through our website, Apps, Hotline within the stipulated time manner.
  4. 4. Service means here you can get the food at your doorstep with a definite service charge or without service charge at times by requesting our website, email or hotline number.
  5. 5. Restaurant is a partner that works with us as a business co-partner. It works with us a cooperative manner; in this sphere both are mutually benefited.
  6. 6. The restaurants are bound to give support all types of food preparing which shows in menu in our website if the restaurants unable to provide food then we also unable to supply foods.
  7. 7. Fooddole is a reference to get support of food and services from our website.
  8. 8. Any contract for the supply of food delivery from our website is either between you and the restaurant on and fooddole, depending on how participating restaurant will supply food or serve to you.
  9. 9. When you are something from our website, you will provide e-mail ID, address and contact number. We must ensure that your details will be safe and secure here. 10. Provide right details when you are ordering to us otherwise we will consider it as fake and we will not bear any resemblance.
  10. 11. The delivery time may vary in case of unavoidable circumstance like heavy rain or heavy traffic jam or hartal or any govt. obligations.
  11. 12. If the ordered food and delivery capacity is available, the fooddole will accept the order and confirm it to the relevant restaurant and you will get your ordered item within define period.
  12. 13. If any ordered food item(s) are not available or there is no way to delivery, our customer care will confirm you if it is open.
  13. 14. Payment types will be in online payment, you can also pay cash on delivery after getting delivery on hand or doorstep to you. 
  14. 15. You will pay according to the price level which you have ordered to us into our website. If you have needed of change, you should confirm us firstly.
  15. 16. All prices listed on the website for food menu by the participating restaurant or a delivery partner are correct and it is just restaurant menu price. It is not more the price of restaurant. You have to pay according to the cash basket payment info with added VAT and delivery charge according to the restaurant type.
  16. 17. The food quality depends on the relevant restaurant only. The foodmart will not bear any responsibility, as it is a delivery partner only.
  17. 18. We will try our best to deliver within timely manner. No responsibility is taken for late delivery if restaurant delay to deliver us.
  18. 19. The customer must receive food as it is ordered, no way to show any lame excuse against the order.
  19. 20. We can't serve in any food when usually the restaurant is closed and off-day of food service, which notified on the website or asked to noticed.
  20. 21. Not allowed the delivery service from others zone restaurants where as usually the customers ordering area.